After criticism on social media, Airbnb ended up giving Mostarac a full refund, and told NewsNation in a statement that its “major disruptive event policy is currently in effect for impacted areas of southern California.” That means guests with an eligible booking can cancel for a refund.

To be eligible for Airbnb's free temporary housing, you must currently reside in an evacuation zone and have been displaced due to the current wildfires. This means that either your home has been destroyed, or you've been forced to evacuate. You must also be over 18 and have an Airbnb account.

Airbnb will work with 211 LA to identify residents in need of temporary housing and connect them to accommodations offered through Airbnb.org, the company’s non-profit arm which provides free stays through funds from the company and hosts who offer up their homes during disaster situations.

As multiple fires continue to spread through Los Angeles, Airbnb will offer free temporary housing for displaced residents.

As tens of thousands seek shelter from the wildfires ravaging Los Angeles, the short-term rental site Airbnb has made free rooms available to evacuees and major hotels are extending discounted rates to displaced residents.

Airbnb policies, generally speaking, do not favor guests. When it comes to canceling a reservation past a certain date, there are few accepted reasons that ultimately result in a full refund. In fact,