A points program that exists primarily to discount purchases is not a loyalty program. It is a slow-motion surrender of ...

When official systems can't support everyday workflows, employees turn to spreadsheets — creating "shadow spreadsheets" that ...

Know-your-customer rules are a longtime fixture of bank compliance regimes, but as autonomous AI "agents" increasingly access ...

If you want to place a Tesco Christmas order, the deadline is 11.45pm on December 14. Deliveries will be scheduled from ...

Sainsbury's, Asda, Tesco and Morrisons are among the several major supermarkets now offering these slots to customers. Their ...

Joy Anderson and Galen Perry paid Kevin Greenhaw of Greenhaw Buildings more than $16,000, but no work was done.

The RBI has introduced comprehensive KYC Directions for payments banks to enhance AML and CFT compliance. The guidelines align operations with FATF standards and mandate stricter customer ...

Marketers frequently champion the idea of "customer loyalty." However, much of what is labeled as loyalty may not be authentic. For years, brands have patted themselves on the bac ...

It’s not completely clear how the interaction with the Cinnabon employee first became heated, but the TikTok user who ...

Robot-powered warehouses weren't fast enough. Now Kroger is embracing AI to deliver your groceries. The I-Team examines the ...

HERE’S your starter for ten. Which energy company has a £40million fund for customers who are worried about bills this winter ...

TheStreet reports that the major wireless carrier upped their internet customers’ monthly bills by $5 as of Monday, Dec. 1. Ditto for anyone who has a bundled packages that include phone, TV, or ...