As compliance expectations rise and agencies reevaluate their existing tools, many are replacing non-compliant remote support ...

Major cyberattacks in 2025 so far have included the Microsoft SharePoint Server “ToolShell” attacks, the ransomware attack ...

When free Windows 10 support ends in October, many users may worry about upgrading to Windows 11. Here’s how to help family ...

Acquisition combines NiCE’s purpose-built customer experience (CX) artificial intelligence (AI) platform, CXone Mpower, with ...

The Naval Supply Systems Command has awarded Toll Remote Logistics a position on a potential 10-year, $1.9 billion firm-fixed ...

Veteran Microsoft and SAP executive joins leadership team to scale platform adoption and drive enterprise impact in the accelerated computing era.

ENVIRONMENT: A UK-based IT services provider is looking for a 1st Line Support Technician to join their remote support team. The candidate should possess proactive problem-solving skills and a ...

ENVIRONMENT: A UK-based IT services provider is looking for a 1st Line Support Technician to join their remote support team. The candidate should possess proactive problem-solving skills and a ...

US prosecutors indicated a total of 13 people involved in the fraudulent scheme to steal and launder money for North Korea’s nuclear weapons program.

Zoho Assist is great remote PC access software for companies that offer their customers hands-on technical support for their products. It's also optimal for small and midsize businesses that need to ...