An out-of-state customer tried to buy a used BMW over the phone from Baumann Auto Group. When the buyer’s credit application came through, Baumann had the buyer take a photo of their driver’s ...

One of the processes to draw ire during examinations in the past year by the Consumer Financial Protection Bureau was refunds ...

For the third month in a row, Canadian Black Book’s used vehicle retention index didn’t fall. But it didn’t rise, either. The ...

Mere Rangel is the assistant general manager at Big Valley Auto Auction in Donna, Texas. But more importantly, he has been ...