Found Business Banking provides an accessible and easy-to-use platform designed specifically for freelancers and small ...

Japan and South Korea investigate foreign AI dominance, reflecting APAC's concerns over competition in AI markets dominated ...

The Internet Archive, a non-profit digital library best known for its Wayback Machine, has disclosed a major data breach ...

A recent report has revealed errant cybersecurity behaviours in Australia, including employees sharing company data with AI ...

The crypto exchanges’ facial recognition tests require brief proof that the person is present in front of the camera. The ...

Learn exactly how automatic speech recognition allows call centers to take advantage of voice data and better serve customers ...

Investigation of the use-after-free vulnerability is ongoing, but users can update the Firefox browser now for a fix.

Discover some of the newest call center IVR features plus how they impact agents, customers, and your average wait time.

IVR testing is a critical part of ensuring your system performs as it should. Automated testing is ideal, so long as it is ...

You can pay every time you need to create or update an IVR recording — or you can use this guide to make your own in a few ...

7 Causes of Call Center Burnout Any Employer Can Address Your email has been sent Call center burnout is a real phenomenon ...

Discover the top international payment gateways of 2024, offering secure, reliable, and seamless global transactions for ...